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Hotel · Mexico City · Federal District

Las Suites Campos Eliseos

A 5-star all-suite hotel in the heart of Polanco, with spacious kitchens, a rooftop pool, and highly rated service.

  • Rooftop pool with city views
  • Suites with kitchen and balcony
  • Spa, sauna, and fitness centre
8.8 Great 713 reviews Booking.com 8.8 · 713 reviews

About

Las Suites Campos Eliseos

Las Suites Campos Eliseos is a 5-star all-suite hotel on Avenida Campos Eliseos, a 17-minute walk from Avenida Presidente Masaryk, one of Mexico City's premier shopping streets. The hotel offers a rooftop pool, a spa with sauna and steam room, and a fitness centre, along with a restaurant, bar, and business facilities.

Each suite features a separate living area, a kitchen with cookware, a balcony, and modern comforts like air conditioning, heating, and flat-screen TVs. Guests also benefit from 24-hour reception, express check-in/out, and currency exchange, plus services like laundry, dry cleaning, and grocery shopping.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out

In brief

What works, what to weigh

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Strengths

4 reasons to book
  • Spacious suites with kitchens — Every suite is a large room split into a bedroom and living area, with a small fully equipped kitchen, tea and coffee facilities, and a balcony. Multiple reviews highlight the impressive size and the convenience of having cookware and a Nespresso machine.
  • Rooftop pool and spa — The rooftop pool is heated and offers views, complemented by a sun terrace, solarium, sauna, and steam room. Guests can book massage therapy. The pool is a popular spot for relaxing.
  • Highly rated service — Guests consistently mention the courteous and helpful staff, from the front desk to housekeeping. The hotel's staff rating is 9.4, one of the highest categories, and several reviews call out individual staff members for going above and beyond.
  • Great location in Polanco — A 17-minute walk from Avenida Presidente Masaryk, the hotel is close to top business areas, restaurants, bars, and shopping. Multiple reviews appreciate the convenience.
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Worth weighing

4 to weigh
  • Some rooms face a noisy street — Guests in rooms at the back of Tower II report significant street noise. Light sleepers may want to request a quieter courtyard-facing room.
  • Air conditioning may be inconsistent — One reviewer reported that their room's air conditioning didn't work well, though the hotel provided a fan and later moved them to a room with working AC. It's worth checking your unit on arrival.
  • Wi-Fi can be weak on some floors — Wireless internet is generally good, but one guest had difficulty connecting from certain floors and had to rely on weaker signals. If reliable connectivity is critical, confirm your room's signal.
  • Hotel can be hard to find — The location is not immediately obvious, and even a taxi driver struggled to locate it. A detailed map or the hotel's exact address may be necessary.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Two-Bedroom Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Executive Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Master Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Premium Suite

  • 1 King-size bed
  • Shower
  • Coffee machine
  • Heating
  • Balcony

Master Suite Two Double Beds

  • 2 Double beds
  • Shower
  • Coffee machine
  • Heating
  • Balcony

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Pool & Wellness

  • Rooftop pool
  • Heated swimming pool
  • Sun loungers
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Massage (back, full body)

Food & Drink

  • Restaurant
  • Snack bar
  • Room service
  • Packed lunches
  • Special diet menus
  • Children's menu

Services & Facilities

  • 24-hour reception
  • Express check-in/out
  • Currency exchange
  • Luggage storage
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Business & Meetings

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room Amenities

  • Air conditioning
  • Heating
  • Balcony
  • Sitting area
  • Tea and coffee facilities
  • Kitchen utensils
  • Flat-screen TV
  • Free toiletries
  • Safe deposit box

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.8
Great 713 reviews

Guest-rated 8.8/10 from 713 reviews

Booking.com · 8.8 · 713 reviews
8.8Verified guest

“Breakfast was incredible, the views were spectacular, and the location put me near the best business areas, with restaurants, bars, and shopping in Polanco. The staff were welcoming and courteous, and the room was huge. Everything was perfect.”

8.8Verified guest

“Good hotel, but it was hard to find—even the taxi driver struggled, so bring a detailed map. My room's air conditioning didn't work well; they loaned me a fan for the first night, and after I complained, I got a room with working air. The Wi-Fi was weak on my floor, and I had to connect to signals from other floors. Also, rooms at the back of Tower II face a busy, noisy street. Overall fine, just some issues.”

8.8Verified guest

“The hotel was brand new. I loved the space and contemporary design. Two flat-screen TVs made it easy to watch from bed, and the shower was one of the best I've ever seen in a hotel.”

8.8Verified guest

“Breakfast was fresh and delicious—definitely a highlight. The rooftop pool was a great bonus, perfect for relaxing. Daniel from the staff was especially helpful and always ready to assist.”

8.8Verified guest

“The staff made me feel at home from the moment I arrived—courteous and helpful throughout. The room was kept clean and tidy, and my stay was enjoyable and comfortable, which is what I look for when traveling.”

8.8Verified guest

“The rooms were impressive and huge, with a kitchen, Nespresso machine, and couches. The location was close to the bars and restaurants of Polanco.”

04 — Location

Getting around Mexico City

The property sits in Mexico City.

Polanco & Avenida Presidente Masaryk: A 17-minute walk from the hotel, this avenue is Mexico City's upscale shopping destination, with luxury boutiques, restaurants, and bars. Guests can also explore nearby art galleries and parks.

Campos Eliseos 470, Mexico City, Federal District, 11560, Mexico

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
72 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed?

Yes, pets are allowed, and pet amenities are available.

Does the hotel have a pool?

Yes, there is a rooftop pool that is heated, with sun loungers and a sun terrace.

Do the suites have kitchens?

Yes, each suite includes a kitchen area with cookware and kitchen utensils, as well as tea and coffee facilities.

Is breakfast included?

The hotel has a restaurant and serves breakfast, which guests often praise. However, whether it's included in your rate may vary; check your booking details.

Nearby

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The bottom line

Las Suites Campos Eliseos is a solid choice for travelers who want large suites with kitchenettes, a roof-top pool, and dependable service in the heart of Polanco. Be prepared for possible street noise and occasional Wi-Fi or AC issues, but the overall experience—especially the staff and breakfast—makes it a strong pick.

8.8Best for travelers who value space, service, and a prime Polanco location.

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